15 Mar Download portal for product data
You may be familiar with this situation in a practical context: In addition to the standard product data catalog, your customer require a higher quality product image. Consequently, you receive an email requesting the specific image. You check your PIM system and notice there are different product variants. Therefore, you follow up with the customer to confirm their preferred variant. You patiently await their response, then proceed to locate and send the requested image.
You were twice diverted from your primary task due to this seemingly minor issue. In addition, this task could be made significantly more convenient for your customer if they could manage it independently. This is where the Download Portal or Self-Service Portal for your product data becomes essential. Using this functionality within CatalogExpress, you can seamlessly provide your customers with access to product images, product videos, documentation, and assembly instructions through an intuitive download portal. To learn how to configure the Download Portal in CatalogExpress, read our article.
How do you configure the download portal for product data?
You can configure the download portal in CatalogExpress using the mapping interface in six straightforward steps.
First, you identify the sources where your product images, videos, or documentation are typically stored, usually within your PIM or DAM system.